CALL PILOT VOICE MESSAGING

CHANGES IN PHONE PROCEDURES:

      1. You will use "9" as the access code for making local and long distance calls effective Saturday, March 16. Note: Not everyone has access to long distance.

            LOGGING IN

      1. Lift handset, Press Message key OR Dial 3400
      2. "Call Pilot, Mailbox?" Enter your mailbox number, then press #
      3. "Password?" Enter your password, then press #

                        NOTE: Your default password is "5 + your extension number",
                        and must be entered the first time you open your mailbox

                        LOGGING IN WHILE AWAY FROM THE OFFICE

      1. Dial 738-3400
      2. "Call Pilot, Mailbox?" Enter your extension number, then press #
      3. "Password?" Enter your password, then press #

                       CHANGE PASSWORD

      1. Log in
      2. Press 84
      3. Enter your current password, press #

                       NOTE: Your default password is "5 + your extension number",
                       and must be entered the first time you open your mailbox

      1. Enter a new 4 to 16 digit password, press #
      2. Enter the new password again, press #

                        NOTE: Password must be random. It can’t be consecutive numbers, Backward or forward, i.e. 4321, 1234. It
                        can’t be the same number, i.e. 1111. It can’t be your extension number.
                                                               

            RECORD YOUR NAME (personal verification)

      1. Log in
      2. Press 89
      3. Press 5 to record
      4. Say your first and last name at the tone
      5. Press # to end recording
      6. Recording will play automatically
      7. To accept and exit press 4
      8. To re-record press 5

            RECORD GREETING

      1. Log in
      2. Press 82
      3. Press 1 for external greeting (Optional: 2 for Internal callers, or 3 for special greeting

NOTE: Greeting # 3 can be programmed with an expiration date

      1. Press 5 to record
      2. Press # to end recording
      3. To review greeting press 2
      4. To set an expiration date for Greeting 3 press 9
      5. To accept and exit press 4
      6. To delete and re-record, press 76 then 5 to record.

            CHANGE YOUR ‘DIAL ZERO’ PERSON (optional)

      1. Log in
      2. Press 801
      3. Enter the new operator’s four-digit number and press #
      4. Hang up

            LEAVING MESSAGES FOR OTHERS

      1. Dial Express Messaging 3401
      2. Enter mailbox number to leave message for and press #.
      3. Leave your message and simply hang-up.

                         OR

      1. Log in to your mailbox
      2. Press 75
      3. Enter a list of mailbox numbers separated by the # key
      4. To end the list press the # key
      5. Press 5 to begin recording of your message and press # to end
      6. To review press 2, to re-record press 76 – 5, to send press 79

            TRANSFER CALLER TO VOICEMAIL

      1. Press Transfer
      2. Dial 3401
      3. When Call Pilot answers, Dial mailbox number and press #
      4. Press Transfer again
      5. Hang up

  

 

 

MAIN MENU

 

 

PLAYBACK SPEED

1

¬ Rewind

2

Play Msg

3

Fast Fwd®

OTHER OPTIONS

21-Slower

#-Skip Greeting

23-Faster

4

Ü Prev Msg

5

6

Next MsgÞ

 

 

 

TRANSFER OUT

7

8

9

Call Sender

 

0-Custom Operator

 

 

*

Help

0

Oper

#

Pause

 

 

 

0+Extension+#

 

 

 

 

 

TO DELETE/RESTORE A MESSAGE PRESS 76

 

  

Message Commands

Mailbox Commands

71 – Reply to Sender

81 – Login to mailbox

72 – Play envelope information

82 – Record greetings

73 – Forward a copy of message

83 – Logout

74 – Reply All

84 – password change

75 – Compose a new message

85 – Distribution Lists

76 – Delete / Restore message

86 – Go to specific message number

79 – Sends Message

89 – personal verification

70x – Message delivery options

801 – operator assistance

 

# cancels command

 

For questions or comments, please contact the Helpdesk.

 

new_arch.gif (361 bytes)
Vance-Granville Community College, P.O. Box 917, Henderson, NC 27536
Telephone: (252) 492-2061; Fax: (252) 430-0460
info@vgcc.edu